Returns & Exchanges
At Powers Bike Shop, we want to ensure your ride is perfect; if you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days. Please note that high-performance components and custom-built wheels must be in brand-new condition to qualify for a full refund.
Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Pack Your Gear
Securely pack the items in their original box, ensuring all manuals, tags, and small hardware components are included.
Ship It Back
Affix the provided shipping label and drop the package off at any authorized carrier location; we recommend keeping your tracking receipt.
Inspection and Refund
Once our technicians verify the condition of the parts, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing